Contact us
Questions about an order, a return, or anything else — we're happy to help.
Write to us at support@newfit.co.zaand we'll get back to you within one business day. Include your order number (you'll find it in your confirmation email or under My Orders) so we can help faster.
Order questions
You can check the status of any order, track your delivery, or cancel an unpaid order yourself from your order history. Delivered something that isn't right? Request a return straight from the order page — see our returns policy for the details.
Hours
We answer email Monday to Friday, 9:00–17:00 (SAST), excluding South African public holidays.